Contacts
Updated: November 12, 2025, at 3:00 PM EST
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Hey there! Got questions? Feedback? Just want to chat about that amazing bonus round you hit? We're all ears! Here's how to reach us:
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Primary Contact Methods
Email Support
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General inquiries: info@[platform].com
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Technical issues: tech@[platform].com
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Partnership opportunities: partners@[platform].com
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Privacy concerns: privacy@[platform].com
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Press and media: press@[platform].com
Response Time: Within 48 hours for most inquiries, 24 hours for urgent technical issues!
📝 Online Contact Form [Include web form fields:]
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Your Name (required)
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Email Address (required)
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Subject/Category (dropdown menu)
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Message (required)
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Optional: Screenshot or file attachment
We promise not to spam you or share your email—check our Privacy Policy for details!
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What This Site Is (And Isn't)
We ARE:
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A review platform for social casino games and platforms
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An information resource about risk-free gaming entertainment
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A community for discussing virtual casino experiences
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A guide for finding quality social gaming platforms
We ARE NOT:
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A gambling site or casino operator
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Responsible for third-party platform actions
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Offering real money gambling services
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Licensed gaming operators (we're reviewers!)
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Support Hours
Our team operates:
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Monday-Friday: 9:00 AM - 8:00 PM EST
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Weekends: 10:00 AM - 6:00 PM EST
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Holidays: Limited support (emergency issues only)
Note: While we aim for 24/7 coverage eventually, we're a lean team committed to quality over quantity. Your patience is appreciated!
Important Clarifications
We CAN Help With:
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Questions about our reviews and content
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Technical issues with our website
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Feedback and suggestions
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Partnership and collaboration inquiries
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Advertising and sponsorship opportunities
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General information about social casinos
We CANNOT Help With:
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Account issues on specific casino platforms (contact them directly!)
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Game-specific technical problems (reach out to the game developer)
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Payment or withdrawal issues on third-party sites
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Legal advice about gambling laws
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Personal account recovery for other platforms
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General information about social casinos
If you're having issues with a specific social casino platform, contact their support directly. We're reviewers, not operators, so we don't have access to individual accounts or platform systems!
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Social Media
Connect with us for updates, community discussions, and quick responses:
🐦 Twitter/X:
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Quick updates and news
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Community polls and engagement
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Fast responses to simple questions
📘 Facebook
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Detailed articles and guides
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Community discussions
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Event announcements
📸 Instagram
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Visual content and highlights
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Behind-the-scenes looks
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Game screenshots and celebrations
💬 Discord Server: [Link] (Coming Soon in 2025!)
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Live community chat
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Gaming discussions
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Direct mod interaction
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Mailing Address
- For formal correspondence, legal matters, or old-school mail:
- [Platform Name] 123 Gaming Review Street Suite 456 [City], [State/Province] [Postal Code] [Country]
- Please note: Email responses are significantly faster than postal mail. We check physical mail weekly, but email daily!
- Technical Issue Checklist
- Before contacting us about technical problems, try these quick fixes:
- ✅ Clear your browser cache and cookies
- ✅ Try a different browser (Chrome, Firefox, Safari, Edge)
- ✅ Disable browser extensions temporarily
- ✅ Check your internet connection
- ✅ Try accessing from a different device
- ✅ Update your browser to the latest version
- Still not working? Contact us with:
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Description of the issue
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Your device and browser information
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Screenshots if possible
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Steps to reproduce the problem
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- This helps us identify and fix issues faster!
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Feedback and Suggestions
We LOVE user feedback! It helps shape the platform's future. Share:
Content Requests:
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Games you want reviewed
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Topics you'd like covered
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Questions you want answered
Feature Suggestions:
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Site functionality improvements
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New tools or resources
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Community features
General Feedback:
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What you love about the site
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Areas needing improvement
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User experience thoughts
Your voice matters! Many features we've implemented came directly from user suggestions. Keep them coming!
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Partnership Opportunities
Interested in collaboration? We work with:
Game Developers: Feature your social casino games in our reviews Platform Operators: Partnership and affiliate opportunities Content Creators: Guest posts and collaborative content Advertisers: Reach our engaged gaming audience Industry Media: Press releases and coverage
Email partners@[platform].com with:
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Brief introduction
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Partnership proposal
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Expected outcomes
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Contact information
We review all serious inquiries within 5 business days!
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Report Issues or Concerns
Noticed something wrong? Help us improve!
🚨 Report:
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Broken links or errors
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Outdated information
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Inappropriate user content
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Copyright concerns
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Privacy or security issues
How: Use the contact form or email with "REPORT" in the subject line. We prioritize these messages and investigate promptly!
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Community Guidelines Reminder
When contacting us, please:
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Be respectful and courteous
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Provide clear, specific information
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Avoid spam or repetitive messages
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Don't share others' personal information
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Keep communications appropriate
We're friendly and helpful, but reserve the right to ignore abusive or inappropriate communications!
Future Communication Channels
Coming in 2025:
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💬 Live chat support (Q2 2025 target)
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📹 Video call support for complex issues (Q3 2025)
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🤖 AI-powered FAQ chatbot (testing phase)
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📱 Dedicated mobile app contact section
Stay tuned for announcements!
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